Customer Support Meteorologist

Baron Weather, Inc., an industry-leading provider of weather data, display tools, modeling, and hardware solutions, is seeking a degreed Meteorologist to join our growing Customer Support Team. This role engages in direct customer support/relations. The successful candidate's primary responsibilities will focus on providing technical and user support on all Baron broadcast solutions directly with our customers; providing input for new software features; testing new software releases; developing broadcast-quality content for our customers; monitoring the timeliness and quality of all data delivered to our customers, and issuing forecast products.

 

Date posted

Nov. 29, 2021 2:15 pm

Application deadline

Dec. 29, 2021 2:15 pm

Organization

Baron Weather, Inc.

Location

  • United States

Job description

Customer Support Meteorologist

FT RegularTechnical
Requisition ID: 1053

Baron Weather, Inc., an industry-leading provider of weather data, display tools, modeling, and hardware solutions, is seeking a degreed Meteorologist to join our growing Customer Support Team. This role engages in direct customer support/relations. The successful candidate's primary responsibilities will focus on providing technical and user support on all Baron broadcast solutions directly with our customers; providing input for new software features; testing new software releases; developing broadcast-quality content for our customers; monitoring the timeliness and quality of all data delivered to our customers, and issuing forecast products. Having a passion for weather is crucial to this individual's success. 

 

Major Responsibilities/Activities   

  • Provide remote support services through phone and digital access 
  • Perform product verification and testing 
  • We are a 24/7/365 operation, flexibility in the schedule will be necessary 
  • Desire to fulfill our mission of Critical Weather Intelligence 
  • Host training webinars for clients  

 

Minimum Requirements  

  • BS in Meteorology or equivalent 
  • Strong computer skills including a working knowledge of Windows 
  • Background in use of weather software and data products is preferred 
  • Strong communication skills a must - both written and verbal 
  • Strong analytical and troubleshooting skills 
  • Positive Energy a MUST!   


Baron is an Equal Opportunity Employer.  

This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please visit: http://www.uscis.gov/e-verify/employees