Senior Application Support Engineer – College Park, MD

ERT Corp. is accepting applications for a Senior Application Support Engineer located in College Park, MD.


Date posted

Sep. 5, 2019 12:00 am

Application deadline

Nov. 5, 2019 12:00 am


ERT Corp.


  • United States

Job description

Senior Application Support Engineer – College Park, MD


BS in Computer Science, Information Systems, related discipline, or equivalent.


The mission of the National Weather Service (NWS), an agency within the Department of Commerce's National Oceanic and Atmospheric Administration (NOAA), is to provide weather, water and climate forecasts and warnings for the United States, its territories, and its adjacent waters and oceans to protect life and property and to enhance the national economy. The Weather and Climate Infrastructure Services (WCCIS) contract supports the NWS's Central Processing and Information Dissemination portfolios. The contract is managed by the National Centers for Environmental Prediction (NCEP) Central Operations (NCO). 

WCCIS supports NCO's mission which is to deliver national and global weather, water, climate and space weather guidance, forecasts, warnings and analyses to a broad range of users and partners. These products and services respond to user needs to protect life and property, enhance the nation's economy, and support the nation's growing need for environmental information. 

Position Description

Will work directly with the software developers that are creating and delivering state of the art applications that support the US Weather-Ready Nation initiative. Will take their code and install, configure, test and troubleshoot the applications in a Test environment and then move the application to operations where you and the team will support any issues that arise. Will maintain, monitor, and support complex, mission-critical software systems in an operational 24x7 enterprise environment. Will develop Linux scripts to automate, monitor, and deploy system components. Will maintain large and complex program/system; analyze program logic and logistics; improve efficiency; prepare program documentation. Provide clear documentation and standard operating procedures for system tools. Will implement new systems and system upgrades into the production environment. Will provide trouble-shooting for any developed software running in the clustered environment. Provide off-hour, on-call support (on a rotating basis with team members). Will interact with system stakeholders to field questions on operational configuration, system performance and application support. Will support software testing and implementation including debugging, integration testing, and test reporting and documentation for application and associated scripts and codes in a real time, operational environment. You will be supporting the following applications: 

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